Community support is transformative. It fosters belonging, drives opportunity, and builds connections that empower immigrants and refugees to shape their own paths in their new home. Bill Penoyar, a dedicated volunteer with Lutheran Social Services of the National Capital Area (LSSNCA), helps program participants secure jobs in the United States. His story demonstrates how friendships and practical support can change lives and foster thriving communities.
In 2010, while working in Iraq, Bill met Amal*, a talented interpreter and cultural advisor. Amal and her family dreamed of finding safety in the U.S. “I was fortunate enough to help move the paperwork forward before I returned home,” he says. Although it took almost another year, Amal’s family’s refugee visas were granted.
Before leaving Iraq, Bill assured Amal that he and his wife Sandi would host her family when they arrived. The first to arrive were Amal’s widowed sister-in-law and her three daughters in late 2011. “We welcomed them into our home,” Bill recalls. “Sandi and I soon became the family’s aunt and uncle. We thoroughly enjoyed our new status.”
Amal, her husband, and their two children followed in 2012, along with her grandmother. “They also moved into our home. Thankfully, we had just enough room to accommodate everyone for a short time,” Bill says.
The couple’s support went beyond logistics. They helped Amal and her husband adapt their resumes for the U.S. job market and offered constant encouragement. “We quickly learned it wasn’t just about qualifications—it was about helping employers understand their potential,” Bill recalls.
Today, Amal and her husband are thriving as U.S. citizens with successful careers, raising a family of five. “Watching them succeed has been one of the greatest joys of this journey,” he says.
Amal’s story is just one chapter in the Penoyars’ long history of welcoming newcomers. Their journey of welcome began in 1997 and the Penoyars have built friendships that endure long after formal support ends. “We [had] two of the families over for Thanksgiving this year. It’s a tradition now. Staying connected is just as important as showing up initially,” Bill says.
In 2020, Bill began volunteering with LSSNCA, further expanding his connections with newcomers and fellow volunteers. Through his work, he met Ron, another volunteer, and the two quickly bonded over their shared commitment to welcoming newcomers.
“Ron and I have become biking buddies,” Bill shares. “Volunteering doesn’t just connect you to those you’re helping; it connects you to others who share your values.”
Bill emphasizes that volunteers play a unique and essential role. “It’s about being there. The biggest gift we can offer is our skills, networks, and encouragement. That’s what truly makes a difference.”
While Bill acknowledges that not everyone can provide the same level of support, he emphasizes that small acts can still have a significant impact. “Whether it’s helping with a resume, offering networking advice, or simply being available for a conversation, every little bit helps,” he says.
Reflecting on his journey, Bill adds, “We’ve been fortunate to meet incredible people who’ve become family. They’ve taught us as much as we’ve supported them.”
This holiday season—a time rooted in gratitude and shared tables—consider how you can support new neighbors in your community. Small actions, like volunteering or donating, create opportunities for everyone to thrive. Visit LSSNCA’s website to learn more about how you can get involved and help build a welcoming community for all.
